Adapting Operations Data Collection in Response to COVID-19 (Part 1)

A graph showing "percent of reservations kept" overlaid with an image of a COVID-19 coronavirus

The interruption to library services caused by COVID-19 meant we needed to quickly develop new data collection strategies to give us information to manage our modified services for the 2020-2021 academic year. It also gave us an opportunity to conduct a deep reflection and assessment of how our regular collection had been going, and to be ready to make changes as we reinstituted more regular services. In two posts, we describe the evolution of our data collection efforts.

Special Collections After Hours: Winter 2022

Poster describing the After Hours events for the Winter Semester of 2022

We are excited to continue our online After Hours open houses this semester! Join the Special Collections Research Center on the second Tuesday of each month 4-5 pm for a virtual encounter with our collections. While all the events are online, we have offered an in-person option for the first session in the series. All are welcome to beam in and join us.

What Do U-M Students Think About Their Library Data?

Photo of the Hatcher Library Reading Room.

When you use library services, do you think about the interaction-generated data? The U-M Library collects data on its patrons, from user profiles to online resource access information. Recently, the library has considered using this data to engage in library analytics, making inferences about users’ future behaviors. An Engagement Fellows project that began in 2020 seeks to learn more about what library patrons think of the use of analytics at the U-M Library.

Game-Related Courses for the Winter Term

Interested in studying video games during the Winter term? Check out this list of courses involving the study of video games that are being offered next term. Also, find out more about game studies on campus by checking out the Video Game Studies Research Guide.

Supporting a Commitment to Accessibility

A word cloud with such words as: accessibility, PDF, ADA, WCAG2.0, user experience, assistive technology, etc.

The Accessibility Remediation Team was created to serve as a resource for students, faculty, and staff when they needed more accessible library content. Beginning in the Fall 2020 we identified tools and processes to use in remediating video, audio, and PDFs for accessibility. As part of our service, we focused on assessment, gathering feedback through ‘exit’ surveys of colleagues and patrons, and using project management tools to gauge the amount of time tasks take to complete.

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