Posts on March 2022
from Tiny Studies

Lost in Translation: An Exploratory Study on Non-English Catalog Searching

Screen shot of Library Catalog Search results, and interview participant and interviewer.

The University of Michigan Library is home to a vast collection of materials representing dozens of languages. U-M Library Catalog Search, however, can cause difficulties for users searching for materials in languages other than English. In Summer 2021 we conducted an exploratory study on the experience of searching for non-English materials within U-M Library Catalog Search in order to better understand challenges users face, how they overcome them, and what we can do to mitigate the problem.