In three blog posts, the authors describe a multi-year library service design project. This last post describes the team’s prototyping and testing processes, and our resulting interactive exercise.
Posts by Denise Leyton
In three blog posts, the authors describe a multi-year library service design project. This second post describes the research process used to develop our user experience tool.
In three blog posts, the authors describe a multi-year library service design project. This first post describes the origins and goals of the assessment project.
In the third post in our Social Class in the Workplace series, Denise Leyton shares her experience with wealth perception on campus and ways in which we can make conscious choices to ensure the library is a welcoming place to all.
When developing or reconsidering a library service, sometimes you can get stuck in your head. You go back and forth with your colleagues proposing different ways of doing things. You model out different scenarios, do an environmental scan, read the literature, weigh pros and cons but you still can’t decide how to proceed. A great way to figure out how to move forward is to go to your users for feedback by employing intercept interviews.
There are many ways to record and analyze what is happening in the University of Michigan libraries over time. The more we understand how users are engaging with our spaces, the more we can do to meet their needs. But how do you get a handle on such a big question (library space use)? What data do you collect and how do you break it down?
Deadlines are approaching to share your work related to preservation and the long term management of digital materials. Submit today!
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