Reference Service at AAEL moves to On Call model

Old style rotary phone

Image by Stefan Kuhn via Pixabay. (CC0)

Effective Monday Feb 9, reference service at the Art, Architecture & Engineering Library will be moving to an 'On Call' model. This means that reference service staff will not be seated at the second floor service desk, but will be scheduled and available to come and assist as necessary. The 'On Call' hours are Monday - Friday, 10am to 4pm.

When reference staff are not available, library staff stationed at the second floor service desk will continue to assist you as they do now, and will direct inquiries to other available reference services, such as Ask a Librarian IM, and/or refer to an appropriate subject specialist for your question.