How can we improve the familiarity and credibility between Library experts, resources and services we offer and the students, faculty and staff who use them? Whether we’re building new relationships or reconnecting with patrons/colleagues during assessment or user research activities, we have the opportunity to use certain marketing and communication best practices and tools during our user research to align clear and targeted communication with our key audiences.
Posts tagged "communication"
Design Lab Intern Doug McDonald reflects on his experience attending a "Deep Listening" workshop through the Library Diversity Council.
In this book, Michigan State University School of Journalism students cover a range of topics related to faculty behavior that can be stumbling blocks for student learning and civil discourse on today's diverse campuses.