Posts tagged "Assessment"

Rapid Assessment and Design to Support Library Services and Functions During the Pandemic

Image of the Shapiro Library Lobby, with a COVID check-in desk and students.

When the pandemic quickly shut down our libraries' physical spaces, in-person services, and access to many of our physical resources, the Library didn’t know when we might reopen to campus. Over the last 16 months members of the Library Environments department collaborated with Facilities and department managers and colleagues to design, create, and evaluate our pandemic-based changes to physical spaces, workflows, and onsite services.

User Research Insights: Universal Header

Image of mockup of library website header navigation bar

U-M Library’s universal header is the light gray bar at the top of the library website and Library Search that aims to help people recognize that they’re on a U-M Library website, and links to our different sites and services through the “Explore” menu. In the fall of 2020, the Design System Team conducted remote usability testing that helped us to understand people’s experiences and identify opportunities for improvement.

What Happens When Ebooks Are Free-to-Read?

Image of a Google impact map, depicting content requests by world location.

Between March 20 and August 31, 2020, the University of Michigan Press made all the titles in the Library-hosted ebook collection, UMP EBC, free-to-read. During this period, U-M Press staff gathered use data in the hope of assessing the impact of free-to-read content while informing the future business strategy. Three different assessment efforts are described in this post.

How Undergraduates Evaluate Sources

Photo of a card sorting exercise, with 5 columns of content attached to a wall.

Source evaluation is an important skill in our information landscape, which is why librarians teach this concept to students during course-integrated information literacy sessions. As part of an IMLS grant, our research team is conducting a two part study to understand the impact of library instruction on students’ evaluation of sources. In this post, we discuss the use of a questionnaire and role-playing interviews to learn more about students’ confidence in their evaluation abilities.

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