U-M Library’s Library Search launched in 2018 as a unified search engine application containing five previously distinct interfaces: Catalog, Articles, Databases, Online Journals, and Library Websites. Library Search was a big change for users, and an increase in user support requests suggested that further exploration was needed to pinpoint user pain points. The authors began an exploratory study that helped understand users’ experiences and identified areas for continued work.
Posts tagged "interfaces"
Proudly Announcing the Refreshed, Visually Restyled, and Remodeled to be More User-Friendly - Bentley Historical Library Digital Collections
Over the past year, Library Information Technology - specifically Digital Content & Collections, Digital Library Applications, and Design & Discovery - has been collaborating with the Bentley Historical Library to assess and update the interfaces for some of their digital collections. The results have improved usability, allowed us to document lessons learned that can be applied to the new digital platform that we are building for our digital collections, and forged deeper ties with a...