Posts tagged "Service Design"

Unseen: Exploring Users’ Campus Experience through Design Thinking (Part 3)

In three blog posts, the authors describe a multi-year library service design project. This last post describes the team’s prototyping and testing processes, and our resulting interactive exercise.

Unseen: Exploring Users’ Campus Experience through Design Thinking (Part 2)

In three blog posts, the authors describe a multi-year library service design project. This second post describes the research process used to develop our user experience tool.

Unseen: Exploring Users’ Campus Experience through Design Thinking (Part 1)

In three blog posts, the authors describe a multi-year library service design project. This first post describes the origins and goals of the assessment project.