Posts tagged "Usability"

Image Digital Collections Getting a Modern Interface

Gallery View of new interface for image digital collections.

It’s been nearly a decade since we last refreshed our image digital collections. At that time, we created a standard web template, constructed consistent help pages, cleaned up our collection home pages, and built what was at the time an easier way to view and interact with the images in the interface. This time, we’re doing more! We have a brand-new interface and a number of additional and improved features.

A Michigan Library Scholars message told through the Latin American Askwith film collection:The juxtaposition between the haves and the have-nots needs to be more prevalent in the media.

The Michigan Library Scholars application jumped out at me back in February. I’m a rising junior studying economics & communications with a minor in Spanish, hoping to ultimately work for a non-profit one day. I saw the Askwith project and was immediately drawn to it because the majority of my classes this past semester were on globalization. Slowly I began to understand the necessity of being culturally aware and maintaining diversity in a world where homogeneity is often expected. Knowing...

Exploratory Research After Launch: Interviewing Users About Library Search

Word cloud of interview themes, such as results relevance, filtering, record display, call number, course reserves, advanced search, Boolean queries, etc.

U-M Library’s Library Search launched in 2018 as a unified search engine application containing five previously distinct interfaces: Catalog, Articles, Databases, Online Journals, and Library Websites. Library Search was a big change for users, and an increase in user support requests suggested that further exploration was needed to pinpoint user pain points. The authors began an exploratory study that helped understand users’ experiences and identified areas for continued work.

Personas: Practical Application for the U-M Library Website Redesign Project

Persona for undergraduate student.

The first post ("Personas: A Classic User Experience Design Technique") in this 2-part series described what personas are and, generally, how to create them. I closed with some cautions about ways personas might come out less than helpful – creating flat, overloaded, or fake (unresearched) personas. The second post presents our persona development for a specific website project.

Proudly Announcing the Refreshed, Visually Restyled, and Remodeled to be More User-Friendly - Bentley Historical Library Digital Collections

The newly improved collection main page for Digitized Selections from the Charles I. Walker Collection, 1817-1887

Over the past year, Library Information Technology - specifically Digital Content & Collections, Digital Library Applications, and Design & Discovery - has been collaborating with the Bentley Historical Library to assess and update the interfaces for some of their digital collections. The results have improved usability, allowed us to document lessons learned that can be applied to the new digital platform that we are building for our digital collections, and forged deeper ties with a...

Conducting Wayfinding Research to Improve Navigation

Student drawn map of the Hatcher Graduate Library.

It’s not uncommon for academic research libraries, especially large ones, to have multiple renovations that add a wing, a floor, or even a new building. The University of Michigan Library buildings on our central campus are no exception. Our undergraduate and graduate libraries form a complex whose structure is just that. Many times a day, staff members direct visitors, patrons, or even a colleague to their intended destination.

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