Posts tagged "UX"
from Tiny Studies

User Research Insights: Universal Header

Image of mockup of library website header navigation bar

U-M Library’s universal header is the light gray bar at the top of the library website and Library Search that aims to help people recognize that they’re on a U-M Library website, and links to our different sites and services through the “Explore” menu. In the fall of 2020, the Design System Team conducted remote usability testing that helped us to understand people’s experiences and identify opportunities for improvement.

Strategies to Improve Participation in User Research and Assessment Activities

Photo taken above a busy crowd. Some figures are actively walking and their figure is blurred from their movement. Others figures are clear and sharp and they are standing, talking to or watching other people in the crowd.

How can we improve the familiarity and credibility between Library experts, resources and services we offer and the students, faculty and staff who use them? Whether we’re building new relationships or reconnecting with patrons/colleagues during assessment or user research activities, we have the opportunity to use certain marketing and communication best practices and tools during our user research to align clear and targeted communication with our key audiences.

Words Matter: Terminology in User Experience Research

image of a dictionary page with definition of definition in view

The words we choose matter and having a shared vocabulary around user experience research is an important component of the work. This post presents definitions of user experience, user research, and usability testing, while examining how they intersect and why determining the frame of your research is good practice. Plus the one phrase we try not to use...