Posts tagged "interview"
from Tiny Studies

What Do U-M Students Think About Their Library Data?

Photo of the Hatcher Library Reading Room.

When you use library services, do you think about the interaction-generated data? The U-M Library collects data on its patrons, from user profiles to online resource access information. Recently, the library has considered using this data to engage in library analytics, making inferences about users’ future behaviors. An Engagement Fellows project that began in 2020 seeks to learn more about what library patrons think of the use of analytics at the U-M Library.

User Research Insights: Universal Header

Image of mockup of library website header navigation bar

U-M Library’s universal header is the light gray bar at the top of the library website and Library Search that aims to help people recognize that they’re on a U-M Library website, and links to our different sites and services through the “Explore” menu. In the fall of 2020, the Design System Team conducted remote usability testing that helped us to understand people’s experiences and identify opportunities for improvement.