U-M Library’s universal header is the light gray bar at the top of the library website and Library Search that aims to help people recognize that they’re on a U-M Library website, and links to our different sites and services through the “Explore” menu. In the fall of 2020, the Design System Team conducted remote usability testing that helped us to understand people’s experiences and identify opportunities for improvement.
Posts tagged "interview"
from Tiny Studies
Students and Service Design: Reflections on the Work of the Undergraduate Collections Service Design Team
This blog post reflects on the work of students to explore the collection-related needs of undergraduate students, through surveys and interviews.
“Learning from Advanced Student Staff Experiences” was a University of Michigan Library study conducted in 2017, integrating methodologies of user-centered design and critical librarianship.