Posts tagged "Assessment"
from Tiny Studies

Lost in Translation: An Exploratory Study on Non-English Catalog Searching

Screen shot of Library Catalog Search results, and interview participant and interviewer.

The University of Michigan Library is home to a vast collection of materials representing dozens of languages. U-M Library Catalog Search, however, can cause difficulties for users searching for materials in languages other than English. In Summer 2021 we conducted an exploratory study on the experience of searching for non-English materials within U-M Library Catalog Search in order to better understand challenges users face, how they overcome them, and what we can do to mitigate the problem.

Replacing the Traditional Library “One-shot” Session with a Series of Online Videos: What Do Students Prefer?

Image of a computer playing a series of five videos.

Have you ever done a one-shot instruction session and thought, “I’m overwhelmed with the amount of information I talked about and I’m a librarian. I wonder how the students feel?” I felt that after teaching several capstone engineering courses. So I decided to create a series of videos instead. This blog post describes what I learned about students’ library learning preferences.

Adapting Operations Data Collection in Response to COVID-19 (Part 2)

A graph showing "percent of reservations kept" overlaid with an image of a COVID-19 coronavirus

The interruption to library services caused by COVID-19 meant we needed to quickly develop new data collection strategies to give us information to manage our modified services for the 2020-2021 academic year. It also gave us an opportunity to conduct a deep reflection and assessment of how our regular collection had been going, and to be ready to make changes as we reinstituted more regular services. In two posts, we describe the evolution of our data collection efforts.

Adapting Operations Data Collection in Response to COVID-19 (Part 1)

A graph showing "percent of reservations kept" overlaid with an image of a COVID-19 coronavirus

The interruption to library services caused by COVID-19 meant we needed to quickly develop new data collection strategies to give us information to manage our modified services for the 2020-2021 academic year. It also gave us an opportunity to conduct a deep reflection and assessment of how our regular collection had been going, and to be ready to make changes as we reinstituted more regular services. In two posts, we describe the evolution of our data collection efforts.

What Do U-M Students Think About Their Library Data?

Photo of the Hatcher Library Reading Room.

When you use library services, do you think about the interaction-generated data? The U-M Library collects data on its patrons, from user profiles to online resource access information. Recently, the library has considered using this data to engage in library analytics, making inferences about users’ future behaviors. An Engagement Fellows project that began in 2020 seeks to learn more about what library patrons think of the use of analytics at the U-M Library.

Supporting a Commitment to Accessibility

A word cloud with such words as: accessibility, PDF, ADA, WCAG2.0, user experience, assistive technology, etc.

The Accessibility Remediation Team was created to serve as a resource for students, faculty, and staff when they needed more accessible library content. Beginning in the Fall 2020 we identified tools and processes to use in remediating video, audio, and PDFs for accessibility. As part of our service, we focused on assessment, gathering feedback through ‘exit’ surveys of colleagues and patrons, and using project management tools to gauge the amount of time tasks take to complete.

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